Last Updated: 10/09/24

At Farenhite (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.farenhite.com] (the “Site”), or use our services. Please read this privacy policy carefully. By accessing or using our services, you agree to the terms of this privacy policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Site or use our services. This may include:

a. Personal Information

Personal information is data that can be used to identify you personally. This may include:

• Name
• Email address
• Phone number
• Company name
• Billing or shipping address
• Payment information (for services purchased)
• Any other personal details you provide through forms, surveys, or during customer support interactions.

b. Non-Personal Information

Non-personal information is data that does not directly identify you but may be collected for operational purposes. This includes:

• Browser type and version
• Device information (e.g., mobile or desktop)
• IP address
• Pages visited on our Site
• Time spent on the Site
• Referral sources (e.g., search engines or other websites)
• Cookies and tracking technologies (see section on Cookies below)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: To deliver our web development services, process transactions, and communicate with you.
• Personalizing your experience: To tailor our Site’s content to your preferences.
• Customer support: To respond to inquiries and resolve issues or concerns.
• Marketing and promotions: To send you promotional materials, updates, or offers related to our services (you may opt-out at any time).
• Analytics and performance: To monitor and analyze usage patterns to improve the functionality of our Site and services.
• Legal compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your interaction with our Site. Cookies are small text files that are placed on your device to help enhance your experience and track usage data.

• Essential Cookies: These cookies are necessary for the functioning of our Site (e.g., authentication cookies).
• Analytics Cookies: These cookies allow us to analyze how users interact with our Site, which helps us improve our services.
• Advertising Cookies: These cookies help us deliver more relevant advertisements based on your browsing activities.

You can manage or disable cookies through your browser settings. However, please note that some features of the Site may not function properly if cookies are disabled.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting business, or providing services to you (e.g., payment processors, hosting services).
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., government or law enforcement).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security

We use commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights with respect to your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
• Opt-out of Marketing: You can opt out of receiving promotional emails or other marketing communications by following the unsubscribe instructions in those communications.
• Withdraw Consent: If you have provided consent for the processing of your data, you may withdraw it at any time.

To exercise any of these rights, please contact us at [business@farenhite.com].

7. Third-Party Links

Our Site may contain links to third-party websites, products, or services that are not owned or controlled by Farenhite. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. International Data Transfers

If you are accessing our Site from outside the [Your Country], please note that your information may be transferred to, stored, and processed in a country other than your own. By using our services, you consent to the transfer of your data to countries where data protection laws may differ from those in your jurisdiction.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Farenhite
Email: sales@farenhite.com
Phone: +13105966058
Address: Dhaka, Bangladesh